Power different transactions

Execute all types of orders and payments with error free transactions


Transactions (Orders + Payments)

All the complexity of handling orders and payments automated through simple APIs

Integrated with multiple payment gateways.
Choose either TPSL or Razorpay

Fintech Trans

Process physical mandates and eMandates (through NPCI)

Fintech Trans

Place orders with RTAs/AMCs directly without any middle layer

Fintech Trans

Single API to place instant redemption for any AMC.
Currently aggregated with 5 AMCs

Fintech Trans

All options supported - Net banking, Debit card, phsyical NACH, eNACH, UPI

Fintech Trans

Integrated financial operations with a dedicated POC.
Zero Operations team for distributors.

Fintech Trans

You are losing trust because of error prone backend infrastructure


Orders
Features Traditional MF Platforms Fintech Primitives
STP/SWP/Switch Yes Yes
Cut off times Not communicated as orders are placed in batches Same day NAV for orders placed upto 2.59 PM
Order Execution and Financial Operations
Features Traditional MF Platforms Fintech Primitives
Automated financial operations Not available Constantly being automated
Fallback mechanism for automated financial operations Not available Point of Contact that monitors issues & follows up with the respective partner
Customer support Queries stay unresolved for more than 45 days Realtime updates with different error states and reasons via APIs
Order reconcilliations Orders reconcilliation is not 100% available Zero errors
Offline cheque payment Can take upto 15 days to process the cheque payment. 15 days is a long time in a volatile market. This hampers investors from moving their money into new schemes Zero issues
Name on mandate Since mandate is on platform's name, this confuses the end user and breaks the user experience Mandate is on the distributor's name
Fund scheme master Not updated Updated every month through AMCs
Rejected orders Multiple cases where order details were wrong due to various reasons, leading to rejected orders Updated scheme master and automated reconcilliation brings down rejected transactions to near zero
Orders - New Use Cases
Features Traditional MF Platforms Fintech Primitives
Virtual SIP, Pause SIP, Skip SIP Not available Yes
Instant redemption Not available Yes (Currently with 5 AMCs)
Transfer money through nodal account Not available Yes
Rebalancing Not available
(Not possible as orders reconcilliation and match off is broken)
Yes
Operations team
Features Traditional MF Platforms Fintech Primitives
Team Hire, train and build a team as the business scales with more clients. Zero Ops Team
Payments
Features Traditional MF Platforms Fintech Primitives
Choose your own payment gateway Not available Yes (Partnered with Razorpay and TechProcess / Paynimo)
Payments testing Not available
(Can only test in production)
Can simulate and test on sandbox (with all possible states), instead of directly on production
Payment recon High failure rate as reconcilliation and match off are mssing Zero payment errors
Payment Options Limited Multiple options including physical mandate, eMandate, eNACH using NPCI, debit card, UPI
Payments page issues Grid to select the option of payment like netbanking, mandate, etc is not mobile responsive. Dropdown options are unclear and confuse the user Zero issues
End user drop offs Atleast 30% drop off rate observed Zero drop offs
Netbanking page Redirection to netbanking page fails multiple times Zero redirection errors
Wait time If there is a failure, there is a wait time of 15-30 mins before the user can try again, leading to user dropping off Automated retries leading to zero wait time
Technology
Features Traditional MF Platforms Fintech Primitives
Sandbox Not available Free to test and integrate all APIs.
Errors API retruns one error status without any reasons for failure Multiple states are provided with the appropriate reasons of failure
Documentation Requires consulting from companies who have already used it. Simple documentation. Prior mutual funds knowledge not required. Any developer can start building a robo advisor.
Payments testing Not available (Can only test in production) Can simulate and test on sandbox (with all possible states), instead of directly on production
Onboarding data Ask for the same data points repetitively 1 API that is required to be used only once
Communication on API updates No communication before changes. Have updated thrice in one year leading to breakdown in end user experience Well informed in advance
API versions None. If an update is made, the distributor has to adopt it or risk breaking their app Properly versioned with continued support for older versions
API documentation Shared in multiple PDFs with no clear versions Updated documentation (with examples and explanations) that can be referred anytime
Integration Support
Features Traditional MF Platforms Fintech Primitives
Technical queries Anywhere between 3-15 days to reply back Within 24 business hours
Integration support Not available Technical guidance from the product and engineering team
New use cases Not available Guidance from the product and engineering team